Shipping Supervisor
PRIMARY FUNCTION: Responsible for managing all aspects of shipping department through the direction of personnel to ensure all procedures are followed in compliance with Company policies (i.e. SOPs, GMPs, etc.) and Federal and State regulations (i.e. USDA, OSHA, etc.) while achieving the highest level of productivity and maintaining customer specifications and satisfaction.
RESPONSIBILITIES AND TASKS:
- Manage department by establishing procedures and adjusting as necessary to meet shipping schedules, increase efficiencies and meet or exceed budget objectives
- Oversee the day-to-day activities of the department to ensure efficient transportation and storage of materials used and produced by production lines and the safe and efficient loading and unloading of product to reduce risk of contamination and damage
- Identify and communicate opportunities for process optimization and/or reduce/eliminate repeat deficiencies (i.e. hold product, accidents, downtime, etc.)
- Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
- Administer performance improvement plans and disciplinary actions on a fair and consistent basis
- Follow and promote all safety initiatives, (i.e. wear and ensure others wear appropriate PPE in area where mandatory) helping to maintain a zero accident culture
- Ensure department, docks and storage facilities are organized and maintained according to guidelines/procedures
- Work corroboratively with other departments/shifts ensuring departmental or location goals are met or exceeded
- Learn, understand and adhere to current Union negotiated contract if applicable
- All other duties as assigned
ROLE:
- This role is a Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict Management
EDUCATION and CERTIFICATIONS:
- High School diploma or equivalent; Associates degree with relevant coursework from an accredited institution preferred
- A combination of education and work experience may be substituted for degree
EXPERIENCE AND SKILLS:
- Minimum four (4) years relevant in a supply chain or shipping environment; experience in perishable foods preferred
- Demonstrated leadership experience including knowledge of timekeeping requirements, policy adherence, Top 25 behaviors, conflict resolution and the ability to resolve issues efficiently and effectively; previous supervisory experience preferred
- Strong customer focus with exceptional communication skills, both verbal and written, and the ability to fluently communicate effectively both up and down the chain of command and with external customers in a timely and professional manner
- Must have Proficient computer and math skills
- Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment
- Strong organizational skills with the ability to prioritize and manage multiple projects while maintaining attention to detail
- Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency
SAFETY REQUIREMENTS:
- Follow and ensure others follow departmental and company safety policies and programs
- Wear required protective equipment in all areas where mandatory