Contract Type: Permanent
Work Pattern: Full Time, 37 hours per week.
Post Number: 201231
As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful
You will be contracted to the NRW location stated in this advert, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.
Job description
This is an exciting opportunity for someone looking to develop a career in flood risk management. The purpose of this role is to support the development and maintenance of Natural Resources Wales’ flood forecasting service. This is a business critical role, delivering technical support work, including analysing data, assisting development of both fluvial and tidal flood forecasting models, assisting in development of software systems and delivering the operational flood forecasting service as part of a duty standby roster. As well as this the role is responsible for routine maintenance of the Wales Incident and Forecasting Room in Ty Cambria, ensuring all our systems and communications equipment is in full working order, prepared for operational use on a 24/7 basis.
Responsibilities
Your responsibilities include:
- Support the rest of the team with technical project work;
- Report progress on your work to the Team Leader, identifying and actively reporting issues and risks, including resolving those within your immediate control;
- Plan and publish flood incident duty officer rotas and organise additional cover arrangements for added resilience during peak holiday periods (for example Christmas, New Year and Easter);
- Retrieve and analyse river and coastal data (forecast and observed), to assist in model build, calibration and post-event analysis, from our own and others digital archives. Support the quality assurance and analysis of data for trends and statistics, ensuring any information you create is archived appropriately for others to use in the future;
- Assist in post-flood event analysis, using observed and forecast, river and coastal data to assess the performance of forecasting models and services.
- Ensure NRW policies and processes are adhered to;
- Maintain records and information in line with regulations and agreed standards.
- Ensure continuous improvement in effectiveness and efficiency by seeking and utilising opportunities to further your expertise.
- Contribute to the delivery of a flood forecasting service by undertaking the role of the monitoring and forecasting duty officer. This is a rota’d duty officer role, on standby duty, 24/7, approximately one week in every six; as well as this, to be available as far as is reasonable, to assist in operational response during prolonged flood events when not on standby.
- Required to take part in incident response activities.
Qualifications, experience and knowledge
Knowledge and experience of the following:
- Membership of a relevant professional institution is desirable.
- Work experience of flood risk management, flood forecasting, hydrology, hydrometry, river / coastal modelling or technical support is desirable.
- Attention to detail, well organised and methodical approach to work.
- An ability to deliver routine and non-routine tasks to different deadlines.
- Excellent verbal and written communication skills and be able to deal confidently with a range of internal customers.
Welsh Language Requirements:
Essential Level 1 – able to pronounce Welsh and use basic phrases
Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.
Competencies
Please note – Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.
| Essential Knowledge and Skills | Demonstrable previous practical experience gained in a technical discipline or scientific environment, at a level that enables them to implement programmes of work of a modest size and complexity and provide guidance and supervision to others.Able to evidence subject matter expertise in a discrete area of their work.Ability to process and analyse routine information and produce accurate reports and information based on sound analytical processes.Has good literacy, numerical and communication skills together with IT and systems knowledge. |
| Evaluation of Information | Ability to understand and interpret procedure manuals, statutory codes and legislation used whilst carrying out the role.May lead and implement a programme of work requiring the gathering of data and information from different sources and systems, to produce standard documents.Able to undertake routine analysis of samples and simple data following formal procedures, resulting in the production of analytical reports and documentation that will be used by others. |
| Decision Making and Autonomy Requirements | Ability to apply some technical judgment to deal with issues; or know when direct them to others.Able to consider options from a small range of solutions to make decisions, possibly having to tailor some work methods to achieve the required results without making fundamental changes to procedures or processes.Whilst the work will predominantly involve a variety of similar, well defined tasks; it will require the initiative to resolve issues and apply different techniques or methods.The post holder will manage discrete programmes of work and need to solve problems and make decisions which have a degree of complexity, around how best to achieve results.The work of the post holder may be part of a larger project, so that the degree of autonomy will be limited. |
| Impact | Ability to make straightforward decisions; with more complex areas limited to making recommendations to others. |
| Communication and Relationships with Others | The role will require a high degree of interaction with people with the ability to foster good working relationships, with internal and external contacts.Demonstrates good communication skills with the ability to adapt style and content depending on the person and nature of the relationship.Able to advise and brief others, requiring the ability to clearly explain and share information with a variety of people, adapting their style and approach as necessary.Communication includes dealing with difficult or challenging customers, often in sensitive or complex situations; requiring the need for tact, patience and the ability to remain calm. |
Benefits of working for us
This role will offer a range of benefits, including:
- agile and flexible working (role dependent)
- Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
- 28 days annual leave, rising to 33 days
- generous leave entitlements for all your life needs
- health and wellbeing benefits and support
- weekly well-being hour to use at your choice
See full details for all the employee benefits you will receive.
How to apply
Please send a completed Application form to Applications@naturalresourceswales.gov.uk using the post number as the email reference
Before completing your application, please read our Guidance on completing a job application form
Application closing date 8 May 2023
Interviews will take place on Microsoft Teams
If you have any queries about the role, please contact Richard Weston at Richard.weston@naturalresourceswales.gov.uk or 0300 0653899
Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.
We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.
