Creator – Innovation Lab – Income
Contract: Permanent, Full time
Salary: £37,130 – £38,986 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Closing date: Applications will close 23:59 on 28th May 2023. Availability for interviews is required week commencing 12th June 2023.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
About WaterAid:
Want to use your skills in innovation and income product development to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as our Innovation Lab – Income: Creator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good. On top of that you’ll be joining a 2020 Great Place to Work® award-winning organisation.
About the Team:
The WaterAid Innovation Lab – Income has a bold and ambitious remit to revolutionise income generation and generate scalable business models for the charity. We’re seeking to challenge ourselves and others – changing the way we work to raise income and drive entrepreneurial approaches. We need to be relentless and brave. Determined to get there first. The Innovation Lab – Income is housed in the Performance, Insight and Innovation Department in the Fundraising and Communications Directorate.
About the Role:
As our ingenious and decisive Creator you will go to for the Explorer and Challenger roles to deliver end to end Innovation. You will be the master of the experiments ensuring that activity across the pipeline is tested and validated in the best way for the product, WaterAid and the end target audience.
In this role, you will have experience in running rapid test and iterate approach to income product development and skilled at designing and developing the best tools for the job.
You’ll also:
Work with Challenger role in the Innovation Lab – Income to deliver the disruption pipeline. Within this, the Creator role will manage a spectrum of New Product Development (NPD) from end to end.
Works with Explorer role in the Innovation lab – Income to test and validate new business models working with external agencies and internal stakeholders as appropriate.
Lead on developing Innovation Methodology playbooks for use within the Innovation Lab – Income and beyond, securing support from internal and external networks to develop a best in class WaterAid relevant resource.
Work with key teams internally (e.g. Internal Communications) to develop and promote the go to internal system for knowledge management of tools, facilitation tips, process / sprint design, and innovation frameworks showcasing evidence of application.
About You:
You will be the creative force in our new Innovation Lab – Income, ensuring our income products are set for success in design and learnings. You are the go-to for wider departmental/directorate application of facilitation modalities, process design, sprint design, toolkits and frameworks and help support the correct application.
Application evidence of Innovation methodologies and theory e.g.: Design Thinking, Agile, Lean, Sprint, UX and CX mapping
Practitioner experience in running tests and experiments to validate ideas in the pipeline – understanding and experience in prototyping
Experience in creation and selection of facilitation methodologies to drive innovation and new product development across a range of settings and scenarios
Reporting and monitoring evidence to ensure team KPIs are tracked and reported on a regular basis, making the most of data and analytics, coordinating inputs and facilitating pipeline delivery
Although not essential, we also prefer you to have:
Understanding of WASH and / or the international development sector
Understanding of the traditional fundraising market place
Our Benefits:
36 days’ holiday (including 8 Bank Holidays)
Option to buy an extra 5 days annual leave
We offer a generous pension plan with employer contribution of up to 10%
Wide range of flexible and agile-working arrangement
Season Ticket Loan
Free annual eye tests
Pay as You Give charitable giving scheme
Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
Sabbaticals
Volunteer Day
Our Commitment
An inclusive workplace:
We are committed to being an organisation where everyone is included, respected, and empowered to be their best. We represent and celebrate our staff, partners and everyone we work with, and create a culture where everyone can reach their full potential.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
