Local recruitment: Data Coordinator, DigDeep Labs

Position: Data Coordinator, DigDeep Labs

Location: Remote possible; Los Angeles, CA preferred 

Employment Type: Full-time, hourly, nonexempt

Compensation Range: $26.44/hour – $31.25/hour DOE

Level: Coordinator I

Reports To: Executive Director, DigDeep Labs

Manages: None

Supported By: Project Assistants, Program Officers, Project Teams

Education/Experience Preferences: Bachelor’s degree, or equivalent professional experience preferred

Start Date: ASAP, open until filled

We Are DigDeep

The DigDeep Right to Water Project is the only WaSH (water, sanitation and hygiene) organization serving the 2.2+ million Americans who still don’t have a tap or a toilet at home. 

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in July of 2020, which brings clean, running water into the homes of Appalachia families, starting in southern West Virginia. The project has already brought safe water to hundreds of homes through our innovative hydropanel project and a public-private partnership with the McDowell County Public Service District which is helping families connect to new water lines. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we’re getting the water flowing in 5 more communities.

The Opportunity

DigDeep is looking for an analytical, collaborative, organized, detail-oriented data-lover to join our growing Research team as their new Data Coordinator. Reporting to the Executive Director, DigDeep Labs, the Data Coordinator will support in the development and use of WASH program data collection and management. The Data Coordinator will support the discovery of effective ways to organize, store, analyze and report on data with attention to security and confidentiality. The goal is to ensure timely, secure, and streamlined flow of information, both internal and external to the organization.

Key Responsibilities

This is what you’ll do once you join the team:

Data Tracking, Analysis, and Reporting

• Compile and report service data to produce comprehensive, inclusive program metrics
• Work with DigDeep Labs and Programs team to support the development of  standard operating procedures for program teams in order to share data, analysis, and reports on behalf of the communities we serve
• Monitor and analyze data processes and products for ongoing enhancement and improvement (new technologies, upgrades, etc.) of our current systems
• Assist with establishment and execution of protocols and procedures for data sharing within DigDeep, as well as with communities, donors, and other organizations, as directed by the Executive Director of DigDeep Labs and the Chief Programs Officer

Program and Systems Evaluation

• Support the development and implementation of data strategy, protocols, and effective data management for all areas of DigDeep
• Support analysis of datasets such as project baseline and endline surveys, helping develop summaries and reports
• Support teams to monitor and analyze data systems and evaluate their performance to discover ways of maximizing our understanding
• Support troubleshooting of data-related problems
• Work with DigDeep staff to continually ensure that data collection prioritizes and protects the dignity and privacy of the people we serve
• Clean survey data to ensure consistent and accurate reporting across projects from collection, to storage, to dissemination

Grant Reporting

• Support field teams to ensure data procedures are followed across projects (e.g., reviewing data as it is submitted to ensure it accurate, complete, and compliant, “cleaning”)
• Support others in the daily use of data systems and ensure compliance with legal and company standards
• Assist in preparing the narrative content for grant/contract reports as it related to data and metrics, including tracking of due dates and service data and maintaining records of source data for each report

Systems and Education

• Attend all required team trainings and education
• Participate and complete all appropriate training required for data systems if needed, and as assigned

As the organization continues to evolve, duties or tasks may change without impacting the overall Job Description. 

Competencies

• Initiative: Begins deeper questioning of processes in order to improve them. Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations. Identifies person, resource, or technology that can provide support and procures their input. Identifies problems/challenges and collaborates with management towards a solution.
• Communication: Professional presence, strong written and verbal communications skills, with the ability to express oneself clearly and effectively in conversations and interactions with others (both internal and external). Ability to effectively determine and use appropriate written and visual communications, graphics, statistics, presentations, and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Converses and writes in ways that support both transactional and administrative activities. Seeks and shares relevant information, opinions, and judgments. Explains the context of interrelated situations, asks probing questions, and solicits multiple resources of advice prior to taking action when appropriate. Practices active listening, repeats message back to speaker in a way that it is clear that the message is understood.
• Collaborative Working/Teamwork: Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined organization outcomes. Often expresses an interest in others’ experiences, ideas, and roles. Always remains respectful in communications and approach where disagreement exists. Proactively sources feedback and integrates it into approach. Takes an interest in cross-functional teams and fosters relationships outside of individual scope.
• Change Management: Task focused. Voice opportunities for functional area growth and innovation. Receives/follows direction, but is trusted to see work through. Deliver value to a specific functional area. Ability to simultaneously work on multiple projects. Increasing complexity of projects and necessary depth of knowledge. Able to complete more ambiguous project/work through a greater understanding of organization’s goals.
• Analytical Thinking: Begins to analyze information for related trends, patterns, and gaps. Makes logical deductions from information. Identifies and proposes workable options and solutions for any problems and inconsistencies. Gather information needed to address problems and inconsistencies. Prioritize between multiple issues and tasks. Investigates to define problems more accurately. With guidance, determines importance and priorities for action.
• Technical Expertise: Demonstrated an understanding of basic data practices and are comfortable working with data to ensure accuracy, clarity, and consistency. Superb attention to detail and able to pick-up on the nuances within the data.

Skills and Qualifications

We want to hear from you if you have:

• Associates Degree or equivalent work experience, Bachelor’s degree preferred
• At least 2 years of applicable professional experience required; experience in the WASH (water, sanitation, and hygiene) sector preferred
• Proficiency in MS Office Suite, Google Workspace required
• Experience and/or willingness to learn and use data collection platforms (e.g., such as mWater)
• Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations
• Experience with Slack, Airtable, Asana, Expensify, Zoom preferred
• Experience/Willingness to work across various cultural contexts and communicating across cultural differences
• Ability to translate between written Spanish and English, and/or Navajo and English preferred
• Willingness to travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ, and additional locations as needed
• Understanding of data security best practices preferred

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We pride ourselves on creating industry-leading employment opportunities for our team across the United States. We’re a supportive environment that values creativity, diversity and quick-thinking. Here’s how we’ll support you in your work:

• Competitive wage to commensurate with level of experience
• Generous vacation and sick leave
• 23 weeks paid Parental Leave
• Annual Professional Development Stipend
• Annual Wellbeing Reimbursement
• Medical, dental, vision insurance, 100% employer paid 
• One Medical membership 
• Life insurance, 100% employer paid
• Work laptop
• Monthly cell phone allowance
• Domestic travel 
• 401k retirement plan, with employer match

Interested?

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Candidates applying to work at DigDeep should be ready to demonstrate proof of receiving a COVID-19 vaccination and booster as a condition of their employment.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. 

Please note that DigDeep cannot provide immigration sponsorship for this position.

DigDeep is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work®