Job Summary:  This position will be located in the River and Floodplain Management Section within the Water and Land Resources Division. The River and Floodplain Management Section seeks to improve public safety and reduce flood damages through capital improvement projects, targeted acquisition of at-risk properties, policy and regulatory recommendations to address flooding problems, and other programs such as public outreach, flood warning, and technical studies. The Section implements projects and programs as service provider to the King County Flood Control District. Successful completion of this work requires collaboration across multiple disciplines, with engineers, scientists, program managers, finance professionals, contract professionals, and administrative professionals working together to develop creative solutions to complex problems.  This position will lead, and may supervise, the administrative team that is the steward of information the Section relies on to successfully deliver essential public services.
 
WHO MAY APPLY:  This position is open to the general public.
 
King County values diverse perspectives, life experiences and differences.  The Water and Land Resources Division encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, men, LGBTQ, people with disabilities, and veterans.  We are committed to being equitable and fair in providing equal access to opportunities for all.
 
REQUIRED MATERIALS TO APPLY: Applications without the following required materials may not be considered for this position.

1. King County application (applying online satisfies this requirement)
2. Resume
3. Response to supplemental questions
4. Cover Letter detailing your background and describing how your education and experience meets the qualifications and has prepared you to perform the essential functions of the job (please limit to no more than two pages)

• Plan and adapt office management processes, procedures and methods for activities such as records management, document development, document management, reporting, invoice processing, inventory, and travel and training plans. Interpret and apply existing King County policies, procedures, and codes where relevant.
• Plan, prioritize, and distribute administrative work load, providing direction and monitor the quality, quantity, and timeliness of work products.
• Ensure Section compliance with Electronic Records Management System (ERMS), and develop procedures and protocols to efficiently manage records; serve as Section liaison to Departmental and Agency-wide electronic records management program.
• Organize, oversee, establish and maintain data sources that may include contracts, budgets, grants, payroll, legal documents and/or other records.
• Compose, draft, summarize, prepare, proofread and/or edit documents, contracts, ordinances, motions and/or correspondence to ensure these conform to the appropriate use of the English language, specialized terminology and established procedures.
• Ability to take initiative within the scope of the position, to develop and implement plans, and prepare recommendations for action.
• Process mail that may require check handling, attaching related correspondence or information before forwarding, respond to mail that can be handled personally, identify priority and/or time sensitive matters and maintain security and confidentiality.
• Schedule meetings and maintain calendars for supervisor and/or organizational unit/program. Develop and organize events that will promote collaboration and communication between section and division staff.
• Perform other duties as assigned.

• At least three years of full-time office management experience in a lead role providing administrative, technical, clerical and customer service support functions in a fast paced environment.
• Ability to take initiative within the scope of the position to develop and implement office management processes and procedures; effectively plan, prioritize, and delegate workload on a daily basis while adapting to changes in a high-pressure fast-paced environment.
• Ability to learn quickly when faced with new problems, willing to experiment to find solutions, open to learning from both successes and failures.
• Ability to work and make decisions in a team environment, and be a team member; work with the competing priorities of other staff and be cooperative and able to compromise and resolve issues with minimal direction; be flexible and work professionally with all levels of staff.
• Demonstrated ability to communicate effectively, both in writing and verbally, to clarify and manage expectations, resolve problems, and build trust.
• Knowledge of rules, regulations, codes, laws, policies, procedures and ordinances

• Working knowledge of software applications and word processing skills (MS Office, SharePoint, Oracle), as well as operation of standard office equipment (multi-line telephone, printers, copiers, plotters).
• Strong problem solving and decision making skills, skillfully assertive when needed.
• Demonstrated ability to manage sensitive records and skill in maintaining confidentiality
• Demonstrated customer service skills working with internal and external customers in person and via telephone (discretion, patience, etiquette, professionalism), including the ability to obtain first-hand customer information and use it to improve products and services and develop effective, respectful relationships with customers.

• An understanding of the separate roles and responsibilities of King County departments and systems.
• Working knowledge of partner agencies and community-based service agencies within King County.
• Experience with coordinating and participating in meetings via Microsoft Skype for Business.

SELECTION PROCESS: Application materials will be screened for clarity, completeness, and responsiveness to the list of qualifications, skills, and abilities. The most competitive candidates will be invited to participate in the selection process, including office or computer tests and one or more panel interviews. References and/or background checks may also be conducted.
 
Union Representation:  This position is not represented by a union.
 
For more information regarding this recruitment, please contact: 
Queniya Lassiter
Senior Human Resources Analyst
Email: Queniya.Lassiter@kingcounty.gov  
Phone: 206-477-3773
 
Accommodation: If you need accommodation in the hiring process, or an alternate format of this announcement, please ask the contact the Senior Human Resources Analyst listed above in the "Contacts" section in this job announcement.
 
Class Code:  4201400