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Frequently asked questions
The following are some of our most frequently asked questions, which may help you find the answer you're looking for
Please allow a leadtime of 1-2 weeks (5-10 business days) from the date of purchase.
As the manufacturer, each product is in stock. Orders are currently shipped once a week. Please keep in mind during times of high demand, stock availability and shipping times may change.
We don't have a formal trade program in place just yet. However, if you are a trade professional, we encourage you to share your project details with us for a quote.
To ensure adequate bottle support, all of our wine pegs require a backing panel. Drywall is brittle and does not provide adequate support. Assembling hardware directly onto drywall is not recommended.
Connector bolts are the most common assembly option if you have access to the back of the panel. The thickness of the panel will determine the length of the fastener. Our bolt size chart will help you determine the correct bolt length for your panel thickness.
Depending on your site conditions, we recommend reinforcing your wall with horizontal wood blocking between the studs and using the "Hanger Bolt method" This method will seamlessly fix the panel to the wall and is the simplest installation method if you are well prepared. If your site walls are closed, please ask us about our "Z-clip method" mounting hardware.