Exceed retail customer expectations with real-time insights and product recommendations TCS Customer Intelligence & Insights™ for retail is an AI-driven customer analytics, real-time CDP, and intelligent loyalty software solution that enables retailers to deliver hyper-personalized customer experiences that grow customer value and achieve loyalty as an outcome. Learn more https://lnkd.in/gVcA-aEX. #TCS #CII #CustomerAnalytics #CDP #IntelligentLoyalty #CX #Hyperpersonalization
TCS Digital Software & Solutions
IT Services and IT Consulting
Mumbai, Maharashtra 46,232 followers
DS&S is a Strategic Growth Business within TCS, helping large businesses navigate critical digital transformations.
About us
TCS Digital Software & Solutions is a Strategic Growth Business within TCS, helping large businesses navigate critical digital transformations with modular, scalable, and fully integrated industry-tailored licensed software and solutions. TCS Digital Software & Solutions (DS&S) delivers on the promise of connected consumer intelligence. Our experience working with the world’s most successful enterprises drives the development of integrated software that helps them meet the higher expectations of today’s wired consumers and citizens. With TCS DS&S software, organizations can design experiences that logically connect every touch point of the consumer’s digital and physical journey. DS&S' product portfolio includes TCS Customer Intelligence & Insights™ and TCS Intelligent Urban Exchange™, which are AI-powered analytics solutions that help accelerate sustainability journeys and net zero initiatives, as well as improve customer experience and customer lifetime value in retail, banking, financial services, insurance, TTH, E&R and manufacturing industries.
- Website
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https://www.tcs.com
External link for TCS Digital Software & Solutions
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- Mumbai, Maharashtra
- Founded
- 2014
- Specialties
- Customer Analytics, Smart Transportation, Retail Analytics, Customer Experience, Sustainability, Consumer Loyalty, Sustainable Enterprises, Sustainable Cities, net zero, SMB Marketing, Intelligent Loyalty, Emotional Loyalty, CDP, Customer Data Platform, Consumer Insights, Personalization, and CX
Updates
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Watch the video by IDC on Data-Driven Intelligent Retail: Elevating Customer Experience for Lasting Customer Loyalty. Tata Consultancy Services – Asia Pacific Tata Consultancy Services - North America Tata Consultancy Services - UK and Europe #CII #IntelligentRetail #CustomerExperience #CustomerLoyalty #CX
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#ShopTalk2024 Day 4 Key Takeaways from #TCS. #CII #shoptalk #GenAI #FutureofRetail
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Navigating the B2B Customer Journey: Balancing Customer-Centric Marketing and Data-Driven Insights. Read more. #CII #IDC #CustomerJourney #datadriven #AI #CX #CDP
Data or Content? Which One Is the New King?
https://blogs.idc.com
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Key Takeaways from #Shoptalk2024 Day 2 from #TCS
Key Takeaways from Shoptalk 2024 Day 2 from TCS
TCS Digital Software & Solutions on LinkedIn
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#ShopTalk2024 Day 3 Key Takeaways from TCS
Key Takeaways from Shoptalk 2024 Day 3 from TCS
TCS Digital Software & Solutions on LinkedIn
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TCS is an Attending Sponsor for the Energy Conference Network' 3rd Annual Carbon Tracking and Reporting event in #Houston. Meet us there to learn how we help energy companies identify, track and reduce carbon emissions quickly and cost effectively. Meet with us at the event to learn firsthand about and how organizations like yours can harness the power of AI / ML, analytics and simulation to expedite sustainability journeys. Email ⭐Jordan Stastny (Jordan.Stastny@tcs.com) to set up a meeting at the event. #TCS #CTRHouston24 #sustainability #netzero #netzeroemissions
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Key Takeaways from Shoptalk 2024 Day 1 from TCS Theme: Exceptional Retail Experiences: Seamless Stores Focus on creating frictionless, continuous experiences for consumers across multiple channels Insightful Session Highlights · Panel featuring Lauren Morr from Abercrombie & Fitch Co., Patrick McIntyre from Krispy Kreme, and Fei Wang from Saks OFF 5TH emphasized integrating technology to charm and captivate customers, highlighting the importance of #omnichannel strategies. o Omnichannel customers shop nearly twice as often as single-channel shoppers. · Discussion with Jon Alferness from Walmart and Krystina Gustafson from Shoptalk focused on tech enablement for store associates. o 71% of shoppers believe store associates significantly impact their #shoppingexperience. o Technologies that empower frontline workers and reduce time spent on menial tasks are crucial. · AI opportunity for in-store operations and experiences session by Chandhu Nair from Loewe’s, Christopher Thomas Moore from Domino's, and Mandeep Bhatia from Tapestry. o AI and predictive software revolutionizing retail, enhancing inventory management, checkout processes, and real-time promotional strategies. o Results- personalized shopping experiences and improved operational efficiency. Key Takeaways · Technology’s critical role in transforming retail experiences, enhancing customer engagement, streamlining operations, and enabling superior service from store associates. · Significance of understanding customer preferences and behaviors. · Necessity for agile and innovative solutions to respond to the evolving retail landscape. Sanjay Basu Matt B. #TCS #shoptalk2024 #shoptalk #keytakeaways #CII
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TCS is at the Shoptalk conference. If you are also attending #shoptalk2024, meet us there to discuss how TCS can help you deliver personalized customer experiences that build emotional loyalty and Improve retention and increase customer lifetime value. Schedule a meeting today here https://lnkd.in/g_Zu3xE2 Unlock the Future of Customer Loyalty with TCS at Shoptalk 2024. Tata Consultancy Services - North America Sanjay Basu
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Join TCS at Shoptalk in Las Vegas, March 17-20. Meet us there to discuss how TCS can help you deliver personalized customer experiences that build emotional loyalty and increase retention. Schedule a meeting today here https://lnkd.in/g_Zu3xE2 Tata Consultancy Services - North America Matt B.
Personalization, Trust, and Seamless Retail Customer Journeys
TCS Digital Software & Solutions on LinkedIn